You’ve likely heard the phrase, “work smarter, not harder”. This concept, as broad as it is, can be carried into your live chat optimization strategy. Studies show that today’s customers are drowning in information are looking for a personalized, targeted online experience to match their needs.
Effective targeting is the first step towards providing a profitable, personalized live chat experience. Download our report today to learn Why Targeting is the Key to Unlocking More Revenue with Live Chat.